Returns & exchange

Return Policy

We want you to be fully satisfied with your purchase. If for any reason you are not, we offer returns under the following conditions:

Eligibility for Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, unwashed, and in original packaging with tags intact.
  • Customers are responsible for return shipping costs.
  • A 25% restocking fee will be deducted from the refund amount.

Final Sale – Non-Returnable Items

The following collections are Final Sale and are not eligible for return, exchange, or refund under any circumstances:

Bridal Collection

Formal Collection

Lehenga choli Collection

Please review your order carefully before purchasing items from these collections.

How to Initiate a Return

To request a return, please contact us at sales@sanoberazfar.com within 14 days of receiving your order. Include your order number and the reason for return. We will respond with instructions and a return address.

Refunds

Once your return is received and inspected, your refund (minus the 25% restocking fee) will be processed to your original method of payment. Please allow up to 10 business days for the refund to reflect in your account.